Ex dao Privacy Policy — How is your information kept secure?
The security of your personal information at ex dao is our top priority. On this page, we clearly explain what information is collected, how it is used, and what your rights are. Please read this policy carefully before using the platform.
Last Updated: January 2025
What information is collected and why?
We only collect information that is necessary for the proper operation of the platform's services.
Personal Identity Information
During registration, we collect your name, date of birth, email address, and mobile number. This information is used to create your account and verify your identity. It is also required for age verification in accordance with applicable laws in Bangladesh. Your identity information is never sold to third parties. The sole purpose of collecting this data is to provide you with a secure and personalized service.
Financial & Transaction Information
Payment information required for deposits and withdrawals is collected, but full card numbers or bank passwords are never stored. All financial transactions are secured through SSL encryption. Transaction history is used solely for account management and fraud prevention. Certain transaction records may be retained for a specified period to comply with anti-money laundering laws. Your financial information is protected with the highest level of security.
Usage & Technical Information
When you use the ex dao platform, your device type, browser, IP address, and usage time are automatically collected. This information is used to improve platform performance and resolve technical issues. Cookies and similar technologies are used to store your preferences and session data, making your experience more seamless. You can manage cookies through your browser settings, though some services may be limited as a result. Technical information is never used to reveal your identity.
Gaming Activity Information
Your bets, game history, and time spent on the platform are recorded. This information is used to ensure responsible gaming and to monitor the security of your account. If unusual activity is detected, you will be alerted and account protection measures will be taken if necessary. By analyzing gaming data, we continuously improve the quality of the platform and the user experience. This information is never transferred to advertisers or third parties.
Your Rights and Our Commitment to Data Protection
Ex dao believes that every user should have full control over their own information.
Right to Access Data
You can log in to your account at any time to view the personal information we have on file. If any part of the information is incorrect, you can request a correction through our support team. We will process your request as quickly as possible.
Right to Data Correction
You have the right to correct any inaccurate or outdated information in your profile. Upon submission of the required documents, we will update your information within the designated timeframe. Keeping your information accurate is also important for the security of your account.
Right to Data Deletion
If you request account closure, we will delete your personal information beyond what is legally required to be retained. However, records of financial transactions must be kept for a specified period as required by law. Requests for data deletion can be made through the support team.
Data Sharing Policy with Third Parties
Ex dao never sells or transfers your personal information to advertisers or unauthorized third parties. However, information may be shared in the following limited circumstances: (1) at the request of government authorities to fulfill legal obligations; (2) with authorized payment gateway providers for payment processing; (3) with trusted technology partners to prevent fraud and ensure security. In all such cases, third parties are required to comply with our privacy standards. We regularly review our partners' security practices to ensure the protection of your information.
What measures do we take to protect your data?
Ex dao uses industry-leading security technology to protect your information. All data transmissions are secured through SSL/TLS encryption, which safeguards your data from unauthorized access. Our servers undergo regular security audits, and automated monitoring systems are active to detect suspicious activity. If an unauthorized access attempt to your account is detected, you will be alerted immediately. Our security team monitors systems around the clock, ready to respond to any threat. If this policy changes, we will notify you via email or through the platform.